Terms & Conditions

Terms and conditions

The client binds himself to drive the rented vehicle respecting the legal provisions regarding the driving of the cars on the public roads of Romania . In case of an offense, he is responsible by contravention and/ or criminally.

1.general conditions

The car is rented according to the Rental Agreement (R.A.) Terms and Conditions. Those are printed on the reverse side of your R.A. Renters are asked to read carefully and confirm acceptance by signing the R.A.. Renters must meet all EAR Tours & Travel qualifications, standards and requirements including, age, payment form, driving license and a valid passport. At the time of check out (when receiving the car), the renter must have with him a copy of the passport and driving license.

Our working hours are: Monday - Friday: 9:00-18:00, Saturday: 9:00-13:00, Sunday: closed. The pickup or drop off at different hours than our working hours, or pickup and drop off at the airport will be charged with 10 euro.

2.renter's age

Minimum age is 21 year. Driver must be in possession of a valid driving license at least 1 year old. Any additional driver must meet minimum age required.

3.young driver

A young driver extra fee of 100 euro will be applied at the deposit for the driver with age between 21 and 25.

4.reservations

If EAR Tours& Travel doesn't have a the car you booked available, they will give to clients a car from a superior group but with the initial rate, so the cost for clients will be the same. This means that in any case you will receive the car that you asked or a better one for the same cost.

  • 5.car availability

    Cars are available all over Bucharest, Iasi and other cities upon request. When making the reservation, please be sure that you complete the exact location where you need us to bring the car (e.g. Otopeni Airport, your hotel, your address…). Depending on the location of pick up and drop off, additional charges will be made.

  • 6.terms of payment

    EAR Tours & Travel accepts American Express, MasterCard/Eurocard and Visa. Cash payments can be made in Euro, US Dollars and Romanian currency. Payment will be done in 2 days from the moment we receive your reconfirmation of the reservation.

  • 7.rental rates

    EARomania reserves the right to change the prices without prior notification. The fixed price following the reservation remains unchanged. Oil, maintenance and third party liability are included. Fuel is not included. The client must bring back the car with the same level of fuel; otherwise the client must pay for the missing gasoline with the same rate as the gas stations have.

    Some of the cars have a driving limit of 400km/day included in the rate for a reservation between 1 - 3 days. The charge for passing the 400 km limit, is of 0.2 euro/km. Minimum rental is two days (48 hours). First hour over the 24 hours will be free of charge. Over one hour delay a full day will be charged according to standard rate. For monthly or long term arrangements information on request. For any extra driver, a 5 euro/day tax will be added on top of the rental rates.

  • 8.special equipment

    Baby seat and snow chains may be hired free of charge.

  • 9.liability deposit

    • The liability deposit submitted is determined depending on the car make.
    • The liability deposit will be returned when the client gives over the car.
    • The liability deposit will be returned totally only if the car is in the same technical and esthetical conditions as when the client concluded the contract, if all the afferent documents, accessories and equipment had been submitted.
    • If the car is scratched, or it displays places where the paint is scratched, if it is broken in any way, the liability deposit will not be completely returned.
    • For any defect caused by any other person or by the car's driver, the police's acknowledgement (report) must be brought as well. Otherwise, the payment of the damages will be done by the client.
  • 10.gas

    The client must bring back the car with the same level of fuel; otherwise the client must pay for the missing gasoline with the same rate as the gas stations have.
  • 11.delivery/collection

    Free for pick up and drop off in Iasi: Daewoo Matiz, Dacia Logan, Dacia Logan MCV, Renault Clio Symbol, Chevrolet Kalos, Chevrolet Aveo, Opel Astra 1.7 CDTI, Renault Megane, Hyundai Tucson, Kia Sportage, Ford Transit.

    Free for pick up and drop off in Bucharest: Dacia Logan, Dacia Logan MCV, Opel Astra 2.0 gas, Ford Focus C-Max, Renault Megane, Ford Mondeo, Skoda Octavia, Toyota Avensis, Mercedes E - Classe.

    We do not ask extra charge for bringing the car within Bucharest city limits, to your location or to Otopeni Airport. Bringing or returning the car to another city then Bucharest or Iasi will cost you an extra charge.

    The car is given over to the client in good conditions and any complaint referring to the condition of the car can be done only before the concluding of the contract.

  • 12.rule of road

    Drive on the right hand side.

  • 13.penalties

    • In the case of the loss of the car's documents, the client has to pay a fee of 200 EURO.
    • The non-observance of the term for the reception of the car attracts with it the obligation of the client to pay each day of delay at the price determined by the contract.
    • If the car is involved in an accident and by the minute concluded by the police it results that the fault belongs to the client, each day spent by the car in service will be the expenditure of the client for the price determined before.
  • 14.cancellation charges

    In case of cancellation with less than 48 hours until the start of your reservation, the equivalent of 1 rental day will be charged. In case of changing the rental period in a less number of days, after receiving the car, the amount will not be refunded.

  • 15.other obligations of the client

    1. The client binds himself to

      • make available for EAR Tours & Travel all the necessary documents for the purpose of any kind of investigations caused by a break-down or theft of the car.
      • pay all the fines issued on his name or at the time of driving the car which is the object of this contract.
      • to pay the fines resulted following the illegal parking and all the costs resulted following the actions of the local authorities in respect to the car which makes the object of the current contract.
      • to supply fuel to the car which makes the object of the current contract only with the type of fuel specified in the contract.
    2. It is forbidden to drive the car by another person than those specified in the contract, otherwise the client must pay a fine equivalent to 1000 EURO at the exchange rate of BNR on the date of the concluding of the contract.

    3. It is forbidden to use the car which makes the object of the current contract:

      • for robbery purposes or other offenses stipulated by the law;
      • for training purposes;
      • the participation in any kind of competition.
  • 16.border crossing

    Cars are allowed to cross the border in certain conditions. Ask for more informations if you want to cross the border with the rented car.

  • 17.breakdown

    In case of problems with the rented car, we shall replace it with another one as soon as possible in the same day; This means that if you have a breakdown and you call us, in the same time another car will leave Bucharest or Iasi towards your location.

  • 18.garage

    EAR Tours&Travel Garage in Iasi:(+4) 0743 132 961 ; (+4) 0742 622 266

  • The following Terms and Conditions apply:

    1. General Conditions:

    • the accommodation and meals, as well museum tickets of the guide are NOT included in the price;
    • depending on the case, a 30% from the total amount of the service, will be required with 2 weeks prior to the tour, payable by bank transfer or other discussed ways;
    • transportation and fuel is NOT included in the price;
    • the rates for the guide/driver/interpret are per day;

    2. Pick - up and Drop off

    The pick up of the tourist/tourists will be made from a chosen location by you, at a time and date that suits you best.

    3. Other advantages

    • for booking a 3 in 1 package over 3 days, we offer discounts for the car transportation depending on the number of tourists and other preferences
    • our qualified personnel can help you with the planning's of your trip, including accommodations to the hotels, or other special requests ( ex. arranging special meals, flowers, parties, catering etc).
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